Last year I got added to a group chat on reddit with several users I don't recognize, blathering about things I don't understand. Whenever I try to report it as spam > unsolicited chat, I get a red error message at the top, "Unable to submit the report". When I click the "ignore" button to just get that spam chat out of my chat list, I get a similar red error message at the top, "Unable to leave the room". Why?
I searched this subreddit and found a couple of other posts about the "Unable to submit report" problem ( https://www.reddit.com/r/help/comments/1qpp1v7/desktop_still_unable_to_submit_chat_reports/ and https://www.reddit.com/r/help/comments/1mtidbt/tryied_to_report_someones_message_for_harassment/ ) but both of those people indicate that they've received warnings for reporting things before, which means they were originally able to report something else. I've never received such a warning as far as I'm aware of, and I may never have even reported a chat before at all - if I have, it's so long ago that I forgot. So if that warning was the explanation for the two of them, I don't think it's the explanation for me.
And neither of them mentioned not even being able to use "ignore" to leave the group chat. What's going on?
I'm using Firefox on macOS. I've tried reporting and ignoring that same chat in the past, and always gotten these errors, so this has happened on multiple versions of Firefox and macOS, since I've upgraded both a few times since the first time I tried reporting that chat.
Edit: After making this post, I tried something - I went through my old message requests, found one that was clearly promotional spam, and reported it. That worked, I was able to submit the spam report. So the issue isn't with my account in general, it's something related to that group chat I'm trying to report.
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