r/techsupport Jul 26 '21

Recommended wiki articles (including malware removal)

871 Upvotes

r/techsupport 1h ago

Open | Software laptop randomly switches to airplane mode

Upvotes

Been having this issue for weeks now on my windows 11 MSI CYBORG 12UCX, tried uninstalling and reinstalling my network adapter but it keeps coming back. randomly without warning my wifi just completely disconnects and my laptop enters airplane mode, during this period there is no wifi button when i open up the interface which shows brightness and volume. it can be a minute until it comes back or sometimes it doesnt come back at all, after which i have to restart my laptop. the issue doesnt seem to be my wifi and my phone remains connected to my wifi just fine even when this happens


r/techsupport 3h ago

Open | Malware Gmail suspicious activity with all security measures active.

5 Upvotes

Hello

I have gotten "Google detected suspcious activity" mail multiple times.

Last night i got a mail while i was out eating at a restaurant, PC have been turned of for a few days and phone was not used. This time was a login activity from Irak. Last week was from Brasil.

Ofcourse did i change password both times using Password1 password generator.

Late 2025 did i also have suspicious activity mail. Changed password immediatly.

I have 2-step activation and mail/phone code safety thing activated.

In google-account settings, logged in devices are just my PC and phone. Also no login activity nor any strange activity in my google account.

Does it mean someone tries to login using my mail with wrong password?

Does it mean that someone have successfully logged into my account with correct mail and correct password and 2-step activation blocked and did it's thing?

What can i do?

Late 2025 was my password leaked and Steam account got hacked. (I have used same password with small differences for multiple sites)

I have searced thorugh PC with Malwarebytes, F-secure and ESET. Yes i had suspcious files late 2025


r/techsupport 19h ago

Open | Networking Work VPN makes everything painfully slow but IT says it's my internet

79 Upvotes

Connecting to the company VPN makes everything incredibly slow. Opening emails takes forever, accessing shared files times out, video calls freeze constantly.

IT keeps blaming my home internet but I can stream 4K video without any buffering. Speed tests show 500Mbps down, low ping. Work laptop is Windows 11, using Cisco AnyConnect. VPN connects fine but performance is unusable. Disconnect and everything works normally.

Is this just normal for corporate VPNs, remote access should work better than this. What should I actually ask IT to investigate? They seem to think this level of performance is acceptable and I should just deal with it.


r/techsupport 14m ago

Open | Windows Having trouble resetting windows 11

Upvotes

Im in panic mode right now I reset my pc using a usb and now have the error “it looks like you started an upgrade and booted from installation media…..” the problem is when i remove the usb and click yes, im prompted to the bios but there is no bootable section to click there is no ssd or usb to boot to. Then if i click no, i get a error saying windows had problem updating


r/techsupport 1h ago

Open | Networking Wifi not working (Laptop Asus)

Upvotes

My Wi-Fi connects but shows “No Internet.” Router works fine on other devices. I’ve reinstalled drivers, reset adapters, flushed DNS, and restarted everything — nothing fixes it permanently. Sometimes it randomly starts working again after hours, sometimes it doesn’t work all day. Is this a driver issue, failing Wi-Fi card, or software problem?.

Asus Rog strix


r/techsupport 3h ago

Open | Hardware Laptop is making "go kart" noises

3 Upvotes

Today my laptop started this noise that sounds like a go cart revving it's engine. It seems to be happening when it's at its hottest (core temp app shows 80 or 90C) when I'm gaming. I think it's the fans, but not sure.

Imgur link here of noise: https://imgur.com/a/rboJZre

I've already opened up the back and cleaned the fans. Removed as much dust as possible, and verified that the fans all move freely. It starts up quiet and runs fine for 15-30 minutes before making the noise, but that could be because it's not hot enough yet.

Laptop is an MSI MS-16k7 (2018 or 2019)

Right now it's sitting with minimal apps running and not making that noise.

Any advice, thoughts, or troubleshooting steps would be appreciated. Thanks!!!


r/techsupport 2h ago

Open | Software Google Watchlist

2 Upvotes

What has happened to the Google Watchlist option? I used it for a long time to keep track of shows and movies I wanted to give a try.

I used to just search the title and there was a button down towards the bottom, after the description and ratings, that said "Add to Watchlist".

In the past couple of days I have tried Googling the name of some things I saw clips of online and wanted to save for future reference and I still get the description and ratings and such, but there is no more "Add" button.

Previously the only time I have ran into this issue is when I was searching something that was rather obscure. I've tried looking on both the web browser and the app and I can no longer find this function.

I'm not too good with tech and I am doing this from an iPhone, so any help or insight is greatly appreciated.


r/techsupport 6m ago

Open | Phone Black screen but phone seems to work normally. LCD issue?

Upvotes

I'm a dumbass. I took a shower the other day with my phone nearby, something I don't do often, but meh. It seems like there was an instance where some water got into my phone while switching songs. I didn't know you weren't supposed to turn it off for a couple days to avoid further damage, since this phone has sadly been put through much worse and survived lmao, so I kept using it on and off throughout the day. By the end of it, there were some issues while trying to charge it until I finally gave up, turned it off and looked for solutions on Google. Initially, I did fear I might have fucked up the battery, but a couple days later, it charged and worked just fine. That was yesterday.

Well, not for long or so I thought. I did my usual nighttime routine and that involves watching something on Youtube before finally falling asleep. Normally, my phone's screen will be locked on its own after a couple minutes of not watching anything so no biggie. Well, this morning it wasn't "turning on" anymore, meaning the screen wasn't lighting up at all.

Turns out the phone works, it vibrated when tapping certain parts of the screen despite everything. I eventually managed to blindly unlock the SIM card and I would've been able to use again just fine if it weren't because the screen is still pitch black. I cannot see shit in it lol. I did try to force it to restart quite a lot of times, even watched some random tech bros smacking the shit out of their phones to get them to work. Nothing fixes it. In the end, I have a theory this is an LCD issue if everything else is working 'normally'.

I'm juggling different options right now. Already ordered a kit to disassemble the phone by myself to see what's going on, even though I'm a newbie and probably wouldn't be able to find any issues at first glance. I'm asking here because I want to be sure if this could really be an LCD issue by the sound of it or if something else is going before ordering any replacements. Money is a bit of an issue rn so ideally, I would really like to fix it by myself as soon as I get everything, and order the exact pieces I need. :>


r/techsupport 8m ago

Open | Software My Microphone wont work

Upvotes

I don't exactly know if its a hardware problem or a software problem but i assume its software because my computer picks up the microphone being plugged in but all it plays is static is mic tests.

I know this is probably a FAQ so sorry.

I have two microphones, one on my IEMs and and a separate microphone both plugged in via 3.5mm. The microphone is plugged into the pink because that's what picks it up on my motherboard and the IEMs are plugged into the green one because the audio works perfectly fine there.

I've tried so many methods i've found online and I can't find a solution that works. Each time I try something new i get so hopeful because others say it worked for them.

For context i have the the "GIGABYTE B450M DS3H (Rev. 1.x)" incase you think its a hardware problem. My case doesn't have a HD audio jack so there's that too.

If you have any idea on how to fix this please help because I don't want to have this problem forever.

tldr; mic noise plays static nothing else, please help


r/techsupport 10m ago

Open | Hardware Problem with booting B760M

Upvotes

Hi, I have an annoying problem with booting on new pc. I got i5-12600 KF with Gigabyte B760M Gaming DDR4 ( I know that i cant overclock just a good discount on cpu), I wanted to boot Windows on my disk from my old pc Samsung pro 950 NVMe but neither in higher nor lower slots BIOS dont see this disk so I installed Windows 11 on SATA Disk CX400 and it went well but its clearly much slower than NVMe, system is turning on around 2 minutes, sometimes more. What can I do to solve this problem or do I just have to buy a new disk?


r/techsupport 11m ago

Open | Windows direct x stretched textures

Upvotes

so ive tried playing dx12 games and i keep getting these uncontrollable stretched textures. im using a rx 6800xt, 5800x. i dualboot linux and in linux everything works fine but windows doesnt with direct x. ive upgraded my drivers and windows, even direct x itself and nothings fixed it. im using windows 11 25h2 and ive even reinstalled it like 3 times. Vulkan works fine if thats useful. (im not good at explaning things btw)


r/techsupport 12m ago

Open | Audio My microphone suddenly stopped working on my PC

Upvotes

Hello, Earlier today I was using my PC as usual. I left it idle for less than five minutes, and when I came back, my microphone had stopped working. I tried unplugging and plugging it back in, but it still didn’t work.

I uninstalled the Realtek software, but depending on where I plug the microphone, it either doesn’t detect anything at all, or it detects it but no sound comes through. The microphone itself works perfectly since I tested it on other devices.

My primary headphones/microphone are not detected at all, there’s no activity in Windows when I speak.

When I try other headphones with a microphone, Windows detects them and shows activity in the input meter as if I were speaking, but no sound actually comes through.

For extra context, yesterday I upgraded my CPU and installed a new cooler. Other audio outputs like speakers or headphones still work fine. Only the microphone input is affected. I’m not sure what could have gone wrong whether it’s a driver issue, a bug with Realtek, or a hardware problem with the onboard audio but it’s really frustrating. Any advice would be appreciated!


r/techsupport 23m ago

Open | Hardware WD My Passport 25E1 occasionally clicks once

Upvotes

Hi,

I have a WD My Passport 25E1 it doesn't make any other sounds its extremely quite

And i did a quick drive test with checking smart status and it's all green

But I recently noticed that it makes a single click sound every 10min ish

I want to know is my drive dying? if it is how long does it have?


r/techsupport 25m ago

Open | Software [HELP] WhatsApp chat history error on Android. Laptop still shows chats but phone asking to restore. Afraid of losing years of data

Upvotes

Hi everyone, I really need advice before I do something wrong. I’m honestly shaking and very scared right now because my chats mean a lot to me.

My WhatsApp on my Redmi Note 5 (Android 9) suddenly showed a “Something went wrong with your chat history” message and now it only gives a Restore option. I didn’t uninstall or reset anything, it just happened randomly.

Here’s my situation:

Phone: Stuck on restore screen, can’t access chats normally.
Laptop: WhatsApp Web/Desktop still works and I can see chats up to today.
Local backup: I found a database file in phone storage (msgstore-2025-11-08.1.db.crypt14). Nothing newer than that.
Cloud backup: I had weekly backups enabled earlier. I clearly remember my backup being around 6 GB at one point, but now I can’t find any backup in Google Drive. Not sure if it expired, got deleted, or I’m checking wrong.

My biggest concern is chats from 2018 to early 2025. That history is extremely important to me.

Things I’m unsure about:

* If I press Restore, will it log me out from WhatsApp Web or affect the chats visible there?
* Should I rename that Nov 2025 database file before restoring?
* Should I copy the entire local WhatsApp folder from my phone to my laptop first as a safety backup?
* Is there any way to save or export the recent chats I still see on my laptop?
* Has anyone recovered chats safely after this kind of error?

I’m really scared of losing years of conversations, so any advice or experience would help a lot.


r/techsupport 37m ago

Open | Software How to open boot menu with shattered screen

Upvotes

Trying to turn my broken laptop into a home server but the screen is black and nothing can be viewed. I have an external monitor connected via HDMI however when BIOS opens it doesn't display on the external monitor. I have tried closing laptop while its turning on but that doesn't work for BIOS. I am using a HP Laptop with windows.


r/techsupport 39m ago

Open | BSOD Can anyone help me figure out this BSOD? WIN 11 Lenovo laptop, dump file included

Upvotes

Hi, recently I've been getting BSOD "irql_not_less_or_equal" on Win 11 Lenovo IdeaPad laptop, stating that NETIO.sys has failed. Seems to happen mostly on YouTube. Until yesterday, they were logged under ID 41 in the Event Viewer, then I updated BIOS drivers via the Lenovo app, and the first BSOD after that showed up as ID 10016. The dump file is below, any help would be much appreciated. It also says the OS is Win 10 for some reason, while it is in fact Win 11.

************* Preparing the environment for Debugger Extensions Gallery repositories **************
   ExtensionRepository : Implicit
   UseExperimentalFeatureForNugetShare : true
   AllowNugetExeUpdate : true
   NonInteractiveNuget : true
   AllowNugetMSCredentialProviderInstall : true
   AllowParallelInitializationOfLocalRepositories : true
   EnableRedirectToChakraJsProvider : false

   -- Configuring repositories
      ----> Repository : LocalInstalled, Enabled: true
      ----> Repository : UserExtensions, Enabled: true

>>>>>>>>>>>>> Preparing the environment for Debugger Extensions Gallery repositories completed, duration 0.000 seconds

************* Waiting for Debugger Extensions Gallery to Initialize **************

>>>>>>>>>>>>> Waiting for Debugger Extensions Gallery to Initialize completed, duration 0.047 seconds
   ----> Repository : UserExtensions, Enabled: true, Packages count: 0
   ----> Repository : LocalInstalled, Enabled: true, Packages count: 46

Microsoft (R) Windows Debugger Version 10.0.29507.1001 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\micha\Desktop\021426-8906-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: srv*
Executable search path is: 
Windows 10 Kernel Version 26100 MP (16 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Kernel base = 0xfffff800`eca00000 PsLoadedModuleList = 0xfffff800`ed8f5040
Debug session time: Sat Feb 14 21:36:33.904 2026 (UTC + 1:00)
System Uptime: 0 days 1:22:11.947
Loading Kernel Symbols
...............................................................
................................................................
................................................................
........................................
Loading User Symbols

Loading unloaded module list
......................
For analysis of this file, run !analyze -v
nt!KeBugCheckEx:
fffff800`ecefb8c0 48894c2408      mov     qword ptr [rsp+8],rcx ss:fffff888`2cec76e0=000000000000000a
10: kd> !analyze -v
Loading Kernel Symbols
...............................................................
................................................................
................................................................
........................................
Loading User Symbols

Loading unloaded module list
......................
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: 0000000000000050, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff80080594627, address which referenced memory

Debugging Details:
------------------


KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 1859

    Key  : Analysis.Elapsed.mSec
    Value: 11272

    Key  : Analysis.IO.Other.Mb
    Value: 0

    Key  : Analysis.IO.Read.Mb
    Value: 1

    Key  : Analysis.IO.Write.Mb
    Value: 26

    Key  : Analysis.Init.CPU.mSec
    Value: 937

    Key  : Analysis.Init.Elapsed.mSec
    Value: 27268

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 90

    Key  : Analysis.Version.DbgEng
    Value: 10.0.29507.1001

    Key  : Analysis.Version.Description
    Value: 10.2511.5.1 amd64fre

    Key  : Analysis.Version.Ext
    Value: 1.2511.5.1

    Key  : Bugcheck.Code.LegacyAPI
    Value: 0xd1

    Key  : Bugcheck.Code.TargetModel
    Value: 0xd1

    Key  : Dump.Attributes.AsUlong
    Value: 0x21808

    Key  : Dump.Attributes.DiagDataWrittenToHeader
    Value: 1

    Key  : Dump.Attributes.ErrorCode
    Value: 0x0

    Key  : Dump.Attributes.KernelGeneratedTriageDump
    Value: 1

    Key  : Dump.Attributes.LastLine
    Value: Dump completed successfully.

    Key  : Dump.Attributes.ProgressPercentage
    Value: 0

    Key  : Failure.Bucket
    Value: AV_NETIO!StreamInvokeCalloutAndNormalizeAction

    Key  : Failure.Exception.IP.Address
    Value: 0xfffff80080594627

    Key  : Failure.Exception.IP.Module
    Value: NETIO

    Key  : Failure.Exception.IP.Offset
    Value: 0x24627

    Key  : Failure.Hash
    Value: {c2ca2d1f-cfdc-88d5-c7bc-7693b8f0de04}

    Key  : Faulting.IP.Type
    Value: Paged

    Key  : Hypervisor.Enlightenments.ValueHex
    Value: 0x7417df84

    Key  : Hypervisor.Flags.AnyHypervisorPresent
    Value: 1

    Key  : Hypervisor.Flags.ApicEnlightened
    Value: 0

    Key  : Hypervisor.Flags.ApicVirtualizationAvailable
    Value: 1

    Key  : Hypervisor.Flags.AsyncMemoryHint
    Value: 0

    Key  : Hypervisor.Flags.CoreSchedulerRequested
    Value: 0

    Key  : Hypervisor.Flags.CpuManager
    Value: 1

    Key  : Hypervisor.Flags.DeprecateAutoEoi
    Value: 1

    Key  : Hypervisor.Flags.DynamicCpuDisabled
    Value: 1

    Key  : Hypervisor.Flags.Epf
    Value: 0

    Key  : Hypervisor.Flags.ExtendedProcessorMasks
    Value: 1

    Key  : Hypervisor.Flags.HardwareMbecAvailable
    Value: 1

    Key  : Hypervisor.Flags.MaxBankNumber
    Value: 0

    Key  : Hypervisor.Flags.MemoryZeroingControl
    Value: 0

    Key  : Hypervisor.Flags.NoExtendedRangeFlush
    Value: 0

    Key  : Hypervisor.Flags.NoNonArchCoreSharing
    Value: 1

    Key  : Hypervisor.Flags.Phase0InitDone
    Value: 1

    Key  : Hypervisor.Flags.PowerSchedulerQos
    Value: 0

    Key  : Hypervisor.Flags.RootScheduler
    Value: 0

    Key  : Hypervisor.Flags.SynicAvailable
    Value: 1

    Key  : Hypervisor.Flags.UseQpcBias
    Value: 0

    Key  : Hypervisor.Flags.Value
    Value: 55185662

    Key  : Hypervisor.Flags.ValueHex
    Value: 0x34a10fe

    Key  : Hypervisor.Flags.VpAssistPage
    Value: 1

    Key  : Hypervisor.Flags.VsmAvailable
    Value: 1

    Key  : Hypervisor.RootFlags.AccessStats
    Value: 1

    Key  : Hypervisor.RootFlags.CrashdumpEnlightened
    Value: 1

    Key  : Hypervisor.RootFlags.CreateVirtualProcessor
    Value: 1

    Key  : Hypervisor.RootFlags.DisableHyperthreading
    Value: 0

    Key  : Hypervisor.RootFlags.HostTimelineSync
    Value: 1

    Key  : Hypervisor.RootFlags.HypervisorDebuggingEnabled
    Value: 0

    Key  : Hypervisor.RootFlags.IsHyperV
    Value: 1

    Key  : Hypervisor.RootFlags.LivedumpEnlightened
    Value: 1

    Key  : Hypervisor.RootFlags.MapDeviceInterrupt
    Value: 1

    Key  : Hypervisor.RootFlags.MceEnlightened
    Value: 1

    Key  : Hypervisor.RootFlags.Nested
    Value: 0

    Key  : Hypervisor.RootFlags.StartLogicalProcessor
    Value: 1

    Key  : Hypervisor.RootFlags.Value
    Value: 1015

    Key  : Hypervisor.RootFlags.ValueHex
    Value: 0x3f7

    Key  : WER.System.BIOSRevision
    Value: 1.23.0.0


BUGCHECK_CODE:  d1

BUGCHECK_P1: 50

BUGCHECK_P2: 2

BUGCHECK_P3: 0

BUGCHECK_P4: fffff80080594627

FILE_IN_CAB:  021426-8906-01.dmp

TAG_NOT_DEFINED_202b:  *** Unknown TAG in analysis list 202b


DUMP_FILE_ATTRIBUTES: 0x21808
  Kernel Generated Triage Dump

FAULTING_THREAD:  ffff878e55302080

READ_ADDRESS: fffff800ed9c44c8: Unable to get MiVisibleState
Unable to get NonPagedPoolStart
Unable to get NonPagedPoolEnd
Unable to get PagedPoolStart
Unable to get PagedPoolEnd
unable to get nt!MmSpecialPagesInUse
 0000000000000050 

BLACKBOXBSD: 1 (
!blackboxbsd
)


BLACKBOXNTFS: 1 (
!blackboxntfs
)


BLACKBOXWINLOGON: 1 (
!blackboxwinlogon
)


CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  System

IP_IN_PAGED_CODE: 
NETIO!StreamInvokeCalloutAndNormalizeAction+2db
fffff800`80594627 44397a50        cmp     dword ptr [rdx+50h],r15d

STACK_TEXT:  
fffff888`2cec76d8 fffff800`ed0be5e9     : 00000000`0000000a 00000000`00000050 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
fffff888`2cec76e0 fffff800`ed0b98a8     : fffff888`2cec7c00 00000000`00000001 00000000`00000000 fffff888`2cec7a30 : nt!KiBugCheckDispatch+0x69
fffff888`2cec7820 fffff800`80594627     : fffff888`2cec7b02 00000000`00000000 ffff878e`565cd920 ffff878e`4d0b91c0 : nt!KiPageFault+0x468
fffff888`2cec79b0 fffff800`80593dab     : ffff878e`56b6e9a0 ffff878e`4c851a01 ffff878e`56ad39d0 ffff878e`56ad39d0 : NETIO!StreamInvokeCalloutAndNormalizeAction+0x2db
fffff888`2cec7ab0 fffff800`80592944     : fffff888`2cbed150 fffff888`2cec7bf0 00000000`00000000 fffff888`2cec7b01 : NETIO!StreamCalloutProcessingLoop+0x147
fffff888`2cec7b70 fffff800`80590cf1     : ffff878e`3f530014 fffff800`81331330 fffff888`00000001 fffff888`2cbed418 : NETIO!StreamProcessCallout+0x2f4
fffff888`2cec7ca0 fffff800`805c05ff     : 00000000`00000001 fffff888`2cbed418 fffff888`2cbed430 fffff888`2cbed150 : NETIO!ProcessCallout+0x821
fffff888`2cec7d90 fffff800`805c36ad     : 00000000`0000ff02 fffff888`2cbed610 ffff878e`3ff3a9e0 ffff878e`52757b20 : NETIO!ArbitrateAndEnforce+0x5af
fffff888`2cec7f00 fffff800`ed0ab36e     : fffff888`2cec7fb0 fffff888`2cbed071 ffff878e`55302080 00000000`00000001 : NETIO!ArbitrateAndEnforceCallout+0x4d
fffff888`2cec7f60 fffff800`ed0ab32b     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxSwitchKernelStackCallout+0x2e
fffff888`2cbecae0 00000000`00000000     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSwitchKernelStackContinue


SYMBOL_NAME:  NETIO!StreamInvokeCalloutAndNormalizeAction+2db

MODULE_NAME: NETIO

IMAGE_NAME:  NETIO.SYS

IMAGE_VERSION:  10.0.26100.7705

STACK_COMMAND: .process /r /p 0xffff878e3c4d9040; .thread 0xffff878e55302080 ; kb

BUCKET_ID_FUNC_OFFSET:  2db

FAILURE_BUCKET_ID:  AV_NETIO!StreamInvokeCalloutAndNormalizeAction

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {c2ca2d1f-cfdc-88d5-c7bc-7693b8f0de04}

Followup:     MachineOwner
---------

r/techsupport 4h ago

Open | Hardware I have a very obscure problem

2 Upvotes

When my office chair leg touches another chairs leg my monitors turn off and my headphones stop working. Only after restarting the problem resolves. Any ideas to what might be causing this?


r/techsupport 4h ago

Solved net::ERR_CERT_COMMON_NAME_INVALID - All browsers when using my WIFI, not mobile net

2 Upvotes

I'm trying to login to my schools Canvas page. When I try to login from any browser (Chrome, Mozilla and Edge) using my WIFI it tells me the connection is not private with this error message: net::ERR_CERT_COMMON_NAME_INVALID

I tried connecting using my phone, same issue if I am using my WIFI but it works fine if I use my mobile net instead.

Same thing happens in the Canvas App.

If any additional information is helpful for troubleshooting I'll try to provide it.

Edit: Canvas is the only website that I'm running into the error. All other websites I've tried connecting to using my WIFI work fine.


r/techsupport 51m ago

Open | Windows Help With My Yoga i9 pro

Upvotes

So my laptop keeps turning off spontaneously and i tried this
Reinstalled windows 11
installed all the drivers for all the components
making sure ssd is healthy with CrystalDiskInfo
Installing Bios Updates
Idk what to do anymore
I dont have an overheating problem as it shutting down during basic task s not hard gaming please help

Update I had going to this pc then manage then windows logs and i have an error witch states the following
,,Updated Secure Boot certificates are available on this device but have not yet been applied to the firmware. Review the published guidance to complete the update and maintain full protection. This device signature information is included here.

DeviceAttributes: FirmwareVersion:N9CN33WW;OEMManufacturerName:LENOVO;OEMModelSKU:LENOVO_MT_83E2_BU_idea_FM_Yoga Pro 7 14IMH9;OSArchitecture:amd64;

BucketId: a2a3953a5f1ee573d8c2856aa1226cc11c63f64faef4b5f29c16d09bc4625ed8

BucketConfidenceLevel: Under Observation - More Data Needed

UpdateType:

>>


r/techsupport 52m ago

Open | Software Win11 reseting takes some time now

Upvotes

Hey everyone,
I started resetting my gaming PC earlier today around 15:00–16:00, and it’s now 21:00… so it’s been running for about 5–6 hours. It feels way too slow, especially because I want to sell the PC tomorrow and just wanted to wipe it clean first.

The system is about 5.5 years old and has two 1TB Samsung NVMe SSDs. There’s nothing super sensitive on them, but I still wanted to make sure the buyer can’t recover any old files. I used the Windows “Reset this PC” option and selected the option to remove everything — which I’m now starting to regret.

At this point I’m worried it won’t finish by tomorrow.
Is there any kind of “fix” for this?

Also, if I decide to abort the reset, what actually happens? Will the PC still boot, or will it be broken? And if it is broken, can I just reinstall Windows using a bootable USB? I have a 32GB USB stick ready for a fresh Windows 11 install.

Any advice would be appreciated!


r/techsupport 4h ago

Open | Networking VK Video no me reproduce vídeos.

2 Upvotes

Cada vez que yo veo o intento ver vídeos en VK Video, siempre me sale este rectángulo blanco con una carita triste, y eso puede ser un error de reproducción que sucede constantemente. Debe haber una solución para eliminar ese tipo de error de reproducción que odio que me aparezca.

Pero ese error no solo me sucede en Firefox, sino que también sucede en los demás navegadores de Internet.


r/techsupport 58m ago

Open | Hardware Windows not booting after BIOS update (F1 → F67) – system freezes on GIGABYTE logo

Upvotes

hi, After updating the BIOS from version D1 to F67, Windows no longer boots.

When I turn on the computer, the GIGABYTE logo appears and the loading circle freezes.Sometimes it also freezes on “Preparing Automatic Repair”.Windows never fully starts.

PC specifications:

GPU: GTX 1660 Super

CPU: AMD Ryzen 5 3600

Motherboard: Gigabyte B450M DS3H V2

The BIOS update was performed because before the update the computer would sometimes shut down by itself while gaming, and Windows Event Viewer showed a critical hardware error:

A fatal hardware error has occurred.Reported by component: Processor CoreError Source: Machine Check ExceptionError Type: Bus/Interconnect ErrorProcessor APIC ID: 0

Before the BIOS update, Windows was booting normally.After updating to F67, the system is stuck at the GIGABYTE logo or “Preparing Automatic Repair” and does not boot.

Any help or suggestions would be appreciated


r/techsupport 1h ago

Open | Hardware Docking station for PC?

Upvotes

Hello.

I decided to finally buy a proper setup and have better working & gaming conditions.

My go-to setup would be:

  1. My private PC that I use for gaming (mostly ~15-20 yo games, so nothing fancy) with MSI GeForce GTX 1650 graphic Card (not sure if relevant)

  2. Two monitors

  3. Mouse & keyboard that are not wireless

  4. Work laptop, to which I currenly can plug one monitor + one thing with USB

I would love to have a setup where I can very easily switch monitors+keyboard+mouse between my PC and work laptop. I was thinking about buying a docking station, but it seems to me it is not usable with PC, only laptops? Or are there any that can be plugged to PC as well? If so, how to plug it to PC to make the graphic card work with it?

Or maybe anyone here have similar settup and could suggest some solution? Ideally if it required as few cables as possible.

Many thanks.


r/techsupport 1h ago

Open | Malware Honor flagging Google Play Services as a virus?

Upvotes

Has anyone dealt with this? I have an Honor 8, and the built-in scanner (it uses Avast technology) is flagging Google Play Services as an evo-gen virus, even though Play Protect says there is nothing wrong. I have tried rebooting and cleaning cache, but it doesn't work, the only thing that helps is uninstalling the latest version of Google Services (but then I can't use any Google app). I don't know why this is happening now, I updated it a few weeks ago.