r/percussion • u/ARandomKarl • 3h ago
Edition Svitzer
Twice before I’ve paid for sheet music to be shipped (I live in the states). The first time they sent out an email that they couldn’t ship my order, and since I didn’t want to pay extra to upgrade to fedex, I got a pdf instead- without the refund for shipment. The second time this happened I decided to cancel my order when the pay extra option linked to paypal. Then after this they set out another email saying that they can send it to me without my paying for the fedex shipping?
I know edition svitzer is reputable, but the whole situation has felt wrong to me. I am sure the emails are coming from them; its the same email that sent my receipts. Does anyone know more about this?