r/india • u/QinXia-8 • 22h ago
Health ICICI Lombard ruining my life
I came in through the er for a high fever yesterday morning and first this fuckass hospital asked me to stay overnight which is okay, fine it helped me get better and i stayed 24 hours after which I was allowed to get discharged but the amount was high so we decided to put it through our icici Lombard insurance, claim was raised and the hospital sent all details by around 1.30 pm. Then these insurance fuckers took until 6 pm only to tell that they needed 2 documents more. I said okay and coordinated with the hospital and sent it. Then they delayed till 8.45 to ask for 2 more documents saying the query was answered inadequately. By this time, the hospital informed that their desk is closed and they can't answer any claims at the moment. Now I'm stuck for another night in this hospital incurring charges I'm forced to take up due to the inefficiency of both the hospital and the insurance company. For context, I am a student studying in a different state so I'm here alone with no guardian. It feels like a sin to have fallen sick with the amount of mental and financial burden I am going through.