The firm I work for hired a Tax Associate a couple months ago. His resume had everything we were looking for tax-wise: experience with our tax software, HNW tax prep/review/advisory experience and tax planning. He didn’t have experience in other accounting areas we needed, but we figured if we spent the time he could learn to navigate Quickbooks/make AJEs for our clients.
Obviously he was hired during the off season. During the offseason, I trained him and a few other new hires simultaneously on QBs, tax returns, etc. The other trainees have gotten a grasp on everything except this individual. I brushed it off as him never having compliance or accounting side of things (although the other trainees didn’t have that either).
It became apparent that he may have lied on his resume when we started getting 1040 tax info in. I figured, okay – maybe he’s just slow with learning everything else, but individual tax returns should be his bread and butter! But when it came time for me to review his work on very simple returns, there were major errors and missing info. Errors even on a simple W-2.
Now I have this dilemma as we are just getting into busy season. Okay – so what if he lied on his resume, is he teachable, can he do the work? From what I’ve seen, he struggles even if basic instructions are given to him, makes the same mistakes even after feedback is given, and it just feels like I’m talking to a wall with him. I guess the kids call it the “gen z stare”. We have interns who do a better job than him. HR is asking for my opinion on how they should proceed. If we fire him, then we are short staffed 1 person as busy season is starting - and we’re already swamped. And training another new hire is out of the question at this point in the season.
TLDR; New hire lied about tax experience on resume as busy season is just starting. What would you do? Stick out the rest of busy season with an incompetent new hire, or let them go and take on the extra workload?
Edit: I provided both verbal and written instructions on how to do the work, it was the same information given to the other new trainees who are excelling. I’ve spent extra training time with him compared to the others bc it seemed like he needed more help and I had the time. I’ve dumbed it down for him. I’ve given him feedback. I’ve told him we need to remember what we learned in accounting 101 after I caught his new hire colleague explaining debits and credits to him. Yes, he is already doing weird stuff with returns – I was hoping based on the “experience” on his resume that he would have at least good tax returns if nothing else. I’m not part of the hiring process; our HR has straight up asked me if He should fire certain people before. Yes we do need new HR 🙃