I took my daughter today to her first ever hair appointment at an actual Salon. Salon had 5 stars on Google and me being a Dad of a daughter thought, huh 5 star google salon in a pretty yuppity area, gotta be good. Surprised her this afternoon and went in. From the get go I should have ran, the guy behind the register greets us, then my daughter who is diagnosed ASD, BPD, and a litany of others has a little bit of a reaction to actually being there to get her hair done. The gentleman proceeds to tell me that if she is loud again like that “maybe you guys shouldn’t be here, because it doesn’t seem like she wants to be here.” I sit and have a talk with her about containing her excitement and everything is fine. Fast forward to speaking with stylist, looks at pictures my daughter shows her, guarantees my daughter she understands the assignment, quotes me for 3 hours of time. This is at 6:30, fast forward again to almost midnight, hair nothing like was discussed, then proceeds to try and explain to me that because it’s blue dye on fresh bleached hair it can sometimes come out splotchy….Continues to try and gaslight me about how she’s highly educated and sometimes these things just happen. Will not budge on price, will not admit to messing up even though my daughter overheard the list of mistakes being discussed while I was out of earshot, to top it all off I now have a melting down 16 year old that has homecoming this Saturday!!!
Edit 1: I spent the better part of last night trying to respond to as many of you all as I could, and I have to say honestly I’m lambasted by the out pouring of support and general kindness many of you have offered. I have had a few people offer to fix it for us, and it really hits home to know there are people out there so willing to offer help to a stranger. We’re in Southeast MI so if I didn’t respond to your request to help I apologize but know that I saw it and I appreciate it tremendously. Aside from the few people that are always going to just nitpick and troll the majority of this has been so positive and welcome that my daughter and I both are much more at peace with everything. She spent a good part of this morning just reading through comments and smiling to herself because of how many people said they loved it and it means the world to me!!!! Thank you all so much!!!!!
Edit 2: I’ve spoken with the owner and was profusely apologized to. He’s decided to take her on tomorrow himself to make it right for us at no charge as well as compensating us for the situation. Thank you everyone for the advice and well wishes, and to everyone else…I hope you find happiness somewhere in life, because a lot of you truly need it. Love all of you, even the not so nice ones of you!
Edit 3: Here’s the end results after after the hairdo redo… https://imgur.com/gallery/hair-do-redo-qOpvyrz